Professional Knowledge and Competence: Building Blocks of Effective Leadership

“The attribute of leadership is professional knowledge and professional competence. Professional knowledge has to be acquired the hard way, and without professional knowledge, you cannot acquire professional competence, and unless you have professional competence, you cannot be a good leader.” - General Sam Manekshaw

Professional Knowledge and Competence: Building Blocks of Effective Leadership

"The attribute of leadership is professional knowledge and professional competence. Professional knowledge has to be acquired the hard way, and without professional knowledge, you cannot acquire professional competence, and unless you have professional competence, you cannot be a good leader." — General Sam Manekshaw

I recently watched a video of a speech by General Sam Manekshaw, one of India’s most celebrated military leaders, in which he says, “The attribute of leadership is professional knowledge and professional competence. Professional knowledge has to be acquired the hard way, and without professional knowledge, you cannot acquire professional competence, and unless you have professional competence, you cannot be a good leader. This powerful statement got me thinking about how essential knowledge and competence are in leadership, and how these qualities impact not just individuals but entire organization. In this blog, I wish to explore the concepts of professional knowledge and competence, their impact on performance, and how organizations can foster these vital traits.

Professional Knowledge: What It Is and How to acquire It?

Professional knowledge is the understanding and expertise you have in a particular field. It includes both theory and practical skills, which are essential for solving problems and making good decisions. This kind of knowledge goes beyond what you learn in school—it involves staying up-to-date with the latest trends, technologies, and best practices in your industry.

Professional knowledge can be acquired through various means as below and is an ongoing process:

  • Formal Education and Training: Degrees, certifications, and workshops provide a strong foundation of knowledge in any field.
  • Hands-on Experience: Learning by doing is one of the most effective ways to gain practical knowledge. Real-world experiences teach lessons that can’t be learned from books alone.
  • Continuous Learning: The professional world is constantly changing. Keeping up with new developments through courses, reading industry news, and attending conferences helps keep your knowledge relevant.
  • Mentorship and Peer Learning: Learning from others—whether through mentors or colleagues—can offer insights and practical advice that enhance your understanding.

Professional Competence: Definition and Connection with Knowledge

Professional competence is the ability to apply your knowledge effectively in your work. It’s about using what you know to perform tasks well and make sound decisions. While knowledge gives you the “what” and “why,” competence gives you the “how.”

Competence is directly tied to knowledge. Without knowledge, you can’t develop competence, and without competence, knowledge has little value. For example, a chef may know all the recipes (knowledge), but without the skill to cook them properly (competence), that knowledge is not useful.

Competence grows with practice, feedback, and the ability to reflect on experiences. It includes not only technical skills but also soft skills like communication, critical thinking, and problem-solving.

The Impact of Professional Competence on Individual and Organizational Performance

Having professional competence significantly affects how well people perform in their jobs. Competent employees are more confident, capable, and efficient in handling tasks and challenges. They produce higher-quality work, solve problems more effectively, and often feel more satisfied with their roles. Competence also builds credibility—those who are skilled are trusted by their colleagues and leaders, which enhances their influence and opportunities within the organization.

For organizations, having a competent workforce leads to better overall performance. Competent employees drive innovation, streamline processes, and contribute to a culture of excellence, which helps companies achieve their goals and remain competitive. As General Manekshaw emphasized, without competence, leadership falters, affecting not just the individual but the entire organization’s success.

How Companies Can Foster Professional Knowledge and the Role of Continuous Learning

To build a competent workforce, companies need to focus on developing professional knowledge. Here are some ways companies can encourage continuous learning and competence development:

  • Promote Lifelong Learning: Companies should encourage employees to keep learning by providing access to online courses, training sessions, and professional development opportunities. Keeping skills and knowledge up-to-date helps employees stay relevant and competitive.

  • On-the-Job Training: Practical training, job rotations, and real-world projects allow employees to learn by doing, which helps them build both knowledge and competence.

  • Mentorship and Coaching: Pairing less experienced employees with seasoned mentors helps transfer knowledge and skills. Coaching provides personalized feedback, helping employees improve faster.

  • Create a Learning Culture: Encourage knowledge sharing through team discussions, workshops, and collaborative projects. A learning culture motivates employees to constantly seek new knowledge and improve their skills.

  • Regular Feedback and Reflection: Providing feedback on performance helps employees understand what they’re doing well and where they need to improve. Reflecting on both successes and mistakes is a valuable learning tool.

  • Use Technology: Leveraging digital tools like learning management systems, virtual simulations, and e-learning platforms makes learning more engaging and accessible, allowing employees to build their knowledge and skills efficiently.

Key Takeaways

Professional knowledge and competence are essential for effective leadership and overall success. As General Sam Manekshaw says, knowledge must be earned through hard work, and competence must be practiced and refined. Leaders who possess these qualities will not only be effective in their roles but also inspire those around them to excel.

In today’s competitive world, the commitment to continuous learning is crucial. Companies that invest in developing knowledge and competence among their employees will be better equipped to face challenges and seize opportunities. Ultimately, the journey to leadership, as Manekshaw emphasized, is built on a foundation of knowledge and skill—attributes that anyone can develop with effort and dedication.

Vinayak Buche
Vinayak is the Founder of Conlear Education.